PRICES

The Cheraine Collette Standard Books start at €216,- excl. VAT.

ORDERING

Do I need an account to place an order?

No. You can place your order as a guest. While placing an order, you can proceed as a guest by filling out your address. We will use this as your billing and delivery address – if you want to use a different delivery address, you will have the opportunity to do so in checkout process.

Will I receive an order confirmation?

Yes. Where applicable, Cheraine Collette will provide the agreed products with a track and trace number and you will receive the track and trace number from Cheraine Collette or from our partners at the e-mail address provided by you.

Can I change or cancel my order?

Yes. You can change or cancel your order within 24 hours after it has been placed. To do so or for more information, please contact us through our email [email protected] .

RETURNS

Can I return a book?

By purchasing my book you support me with my fine art photography.
This book is specially produced on request.

If you are not satisfied with the book you can return the book within 14 days after purchase, provided that the product is in original condition without damage. The purchase amount will be refunded to your account minus any damage and transport costs. 

The return policy does not apply to custom-made orders.
For more information send an email to [email protected] or see our Terms & Conditions Article 12.

PAYMENT

What methods of payment are accepted?

On cherainecollette.com, you can pay by credit card or PayPal. To pay with PayPal, simply log in to your PayPal account when prompted to do so, review your order, and approve the payment.
Credit card payment is possible with MasterCard, Visa, and American Express. We use the payment service provider Stripe for credit card payments.

How secure is my online payment?

Your online order is secured using modern SSL encryption. This way, we meet the standards for modern online purchases and always guarantee you the securest of transactions.